Category Archives: Technology

How Come My Smartphone Isn’t A Very Good Telephone?

Disclaimer: This is a rant.

I have a smartphone made by HTC that I bought two years ago. My LG cell phone had mysteriously fallen into my beer at a Carolina Hurricanes playoff game and couldn’t be saved.

It was the most expensive phone in the store that day. It emails, texts, plays music, goes online, takes pictures, tells me the weather forecast, and a bunch of other stuff I rarely or never use. Six months later the Android operating system came out and my communication device was obsolete.

My smartphone has a Windows operating system. I chose it because I figured it would sync up with my office computer that runs on Windows. Big mistake. Microsoft’s mobile operating system is clunky, unreliable, and not energy efficient. Battery life is a joke. At first I thought HTC just made a crappy phone. But I talked to enough people with HTC phones running different operating systems to realize that the problem wasn’t the phone.

Emotionally I don’t get too upset at the phone anymore. I went through phases, sort of like someone in an abusive relationship. Only my abuser was an inanimate object. I felt violated because I paid more for the phone than I did my first car. My service provider, Verizon, replaced the phone once, then did a hard reset about a year later. All my contact data was lost because they couldn’t extract it before the reset.

Which brings me to the point of this rant. When the thing worked properly it was pretty cool. Except for the phone part. The primary reason for the existence of this device is to be a PHONE. All the rest of the functions are added-value features. The phone function operates at about the same level as that flip phone I had in 1995. The sound quality was mediocre, and people often told me they were having trouble hearing me on the other end. I can’t count the number of times I tried to check voice mail at the office and the beep from the touchpad wouldn’t activate it. The poor LG that I accidentally sacrificed to the beer gods never had that problem. As a matter of fact, it was a very good phone.

Well, now my contract is up, and I can buy another phone (with a two-year contract, of course… that’s another rant). The options are endless, and everyone is talking about all the features they offer such as HD movie capability and how fast 4G is, blah, blah, blah. But I haven’t seen any talking/marketing/advertising about the PHONE itself, which is still the main point of the device. I plan to spend some time investigating and making phone calls before I buy this time.

Smart phone? I’m not so sure.

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